“Feedback is the breakfast of champion”
How often have you read this quote?
Well As a business owner, it is your duty to ensure that the people working for you are performing at their best. And one way to do so is by giving them feedback on their work.
But sadly, this is where most business owners or managers totally mess up, which in many cases, leads to their employees quitting altogether.
Today I will share with you what are the 4 critical mistakes you should avoid while giving feedback to your employees.
1. Pointing Out The 'FAILURE'
Now, most often, the person giving feedback makes the classic mistake of only pointing out things that they did wrong at work or basically failed to do a task or achieve their goals.
Instead of confronting what went wrong and how that can be avoided. Most business owners do the mistake of yelling at their employees for their mistakes and the failures they have done.
Please remember, the whole agenda of giving feedback is to let them know where they need improvement and what they can do to make sure they do not repeat the same things again.
But if you constantly keep pointing out their flaws and mistakes, it will soon turn into criticism.
However before saying anything a business owner should get a clarity of what did go wrong or what leaded the person to do a mistake so that he/she can give a specific clarity on how to avoid getting into the same situation or circumstances again.
So as a business owner, it is extremely crucial that you keep a balance when giving feedback. Highlight the good things they have done, highlight the things they got wrong, and help them know what they can do better to improve themselves.
2. Judge people to improve them, not to humilate them:
Many business owners are guilty of getting too judgmental with their employees in the name of feedback. They may retort to making statements that are extremely unsupportive and discouraging for other people. What you are effectively doing is completely destroying their morale and giving them an impression that you see them as worthless and of no use resources to an organization.
Which in case, turns out to be the biggest reason of your employee’s unproductivity and inefficiency.
The feeling of worthlessness puts them into a zone that they are good for nothing which in turn makes them feel unwanted and sooner they create a mindset to quit the job.
Remember, the objective of giving their feedback is to bring out the best in them and help them improve.
You have to let go of all judgments and inhibitions that you might hold against this person and give them constructive feedback that will make them feel supported so that they realize that you are genuinely trying to help them.
Remember, the objective of giving them a feedback is to bring out the best in them and help them improve. You have to let go of all judgements and inhibitions that you might hold against this person and give them constructive feedback that will make them feel supported, so that they realize that you are genuinely trying to help them.
3. Understanding Situation and giving a specific clarity:
The ground rule of giving feedback is you have to be extremely specific.
Meaning, it should pin point the exact things that your employees got wrong, and provide a solution so they do not repeat the same mistakes again.
Most business owner relentlessly shout or become aggressive before knowing the real problem or the reason behind the mistake.
However before saying anything a business owner should get a clarity of what did go wrong or what leaded the person to do a mistake so that he/she can give a specific clarity on how to avoid getting into the same situation or circumstances again.
4. Don't Let your emotions overcome your senses:
Lot of times, business owners, or the HR staff in their department, lose their composure and get extremely stressed, or extremely annoyed while giving feedback to employees.
Instead of creating an atmosphere of understanding and mutual respect, they behave in a way that the other person perceives as hostile and uncalled for. This creates a tense situation that only leads to anger and resentment at both ends instead of solving problems.
On the contrary, the opposite is also true. Business owners or managers are hesitant to give honest feedback because of either personal bonding, or a soft corner for that other person.
Please remember, you are trying to bring out the best in that person that will in turn benefit him/her as well as your business. And as such, you cannot let your emotions get in the way of doing your job. Remember this, when emotions go up, intelligence comes down.
So these are the 4 critical mistakes to avoid while giving honest feedback to your employees.
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